American CEO Tom Horton Apologizes for Yesterday’s System Outage [VIDEO]

By airnationcrew | April 17, 2013 | 0
AMR Chief Thomas Horton

AMR Chief Thomas Horton:

American Airlines Chairman and CEO Tom Horton released a video late yesterday to apologize to its customers regarding its reservation system outage that saw the airline ground their entire fleet for roughly 2 hours.

VIDEO:

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